Continual Improvement Workshop Series®
Introduction
MITAGS has partnered with QSE Solutions to offer a series of continual improvement workshops. Participating in continuous improvement helps companies manage risk and ensures regulatory compliance. Additional benefits include saving money by lowering incident rates and continually improving operations through People, Processes and Performance solutions. The primary focus of the workshops is to engage students and facilitate a robust conversation around course content that provides valuable feedback for critical decisions, making the experience positive and worthwhile.
For 30 years, QSE Solutions has used a team approach to provide the industry with solutions “Leading the Way Towards ZERO Incidents™”. QSE has gained a reputation for being one of the most knowledgeable and respected quality, safety and environmental management systems’ service providers in the maritime industry.
You can learn more by visiting QSE Solution’s website.
Custom company training and workshops held onsite can be accommodated; please contact QSE Solutions directly for more information: [email protected] or 425.788.2713
Book more than 2 courses at one time and receive a 20% discount.
Course List
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Designated Person Ashore
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This 2-day workshop provides an overview of the Designated Person Ashore’s (DPA) roles, responsibilities, and authority within the Company’s Safety Management System (SMS). This course combines in-depth knowledge with a practical approach to monitoring and verifying safety and pollution prevention activities toward achieving zero incidents. This course is part of the QSE Solutions Continual Improvement Workshop Series®.
- Course Format2 Days
- Length2 Days
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Designated Person Ashore Refresher - Online
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This 1-day online refresher workshop will provide Designated Persons Ashore (DPA) with tools they can use through a holistic and systematic approach. We will review key safety management system functions and processes. This course is part of the QSE Solutions Continual Improvement Workshop Series®.
- Course Format1 Days
- Length1 Days
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Designated Person Ashore/Internal Auditor (DPA/IA)
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This 3-day workshop provides an overview of the Designated Person Ashore’s (DPA) roles, responsibilities, and authority within the Company’s Safety Management System (SMS), while exploring best practices to ensure a systematic and disciplined approach to internal auditing, evaluating and improving processes, and management system effectiveness. This course combines in-depth knowledge with a practical approach to monitoring and verifying safety and pollution prevention activities toward achieving zero incidents. This course is part of the QSE Solutions Continual Improvement Workshop Series®.
Prerequisites- None.
Suggested Courses/Skills- None.
This course is not Eligible for the MATES Program.
- Course Format3 Days
- Length3 Days
- Training MethodLecture and Discussion
- SimulationNone
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Designated Person Ashore/Internal Auditor (DPA/IA) - Online
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This 3-day workshop provides an overview of the Designated Person Ashore’s (DPA) roles, responsibilities, and authority within the Company’s Safety Management System (SMS), while exploring best practices to ensure a systematic and disciplined approach to internal auditing, evaluating and improving processes, and management system effectiveness. This course combines in-depth knowledge with a practical approach to monitoring and verifying safety and pollution prevention activities toward achieving zero incidents. This course is part of the QSE Solutions Continual Improvement Workshop Series®.
Prerequisites- None.
Suggested Courses/Skills- None.
This course is not Eligible for the MATES Program.
- Course Format3 Days
- Length3 Days
- Training MethodLecture and Discussion
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Environmental Management System (ISO 14001)
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This 2-day workshop will help participants better understand key foundational principles and processes for continual improvement as well as provide a complete and thorough review of the ISO 14001 standard and how it applies to maritime organizations. Those who register for this class will need to have a copy of the ISO 14001 standard. This course is part of the QSE Solutions Continual Improvement Workshop Series®.
- Course Format2 Days
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Incident Investigation & Root Cause Analysis- Online
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This 2-Day online course will provide comprehensive guidance to effectively manage incidents and mitigate risk. The course will cover the following incident management stages: notifying, responding, reporting, investigating, analyzing root cause, determining corrective action to prevent a recurrence, and documenting lessons learned. The objectives of this course will help ensure consistency and effectiveness when performing these critical stages after an incident happens.
- Course Format2 Days
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Incident Management Refresher - Online
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This 1-Day online refresher workshop is part of the Continual Improvement Workshop Series® developed by QSE Solutions. It will provide a systematic process review of incident management stages: notifying/reporting, investigating, analyzing, corrective action, and measuring effectiveness.
This course is being taught via a Zoom Webinar hosted by QSE Solutions.
- Course Format1 Days
- Length1 Days
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Internal Auditing - Risk-Based (ISM Code) - Online
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This 2-day online workshop will explore best practices to ensure a systematic and risk-based approach to internal auditing in order to identify and assess risks to improve processes and management system effectiveness. We recommend this class for more experienced auditors who have a firm grasp of the auditing fundamentals and can more easily learn how to convert and organize findings into a risk assessment framework. This course follows the ISM Code and is part of the QSE Solutions Continual Improvement Workshop Series®.
Prerequisites- None.
Suggested Courses/Skills- None.
This course is not eligibile for the MATES Program.
- Course Format2 Days
- Training MethodLecture/Practical
- SimulationN/A
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Internal Auditor (ISM Code, ISPS, and MLC)
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This 3-day Internal Auditor ISM-ISPS-MLC Course qualifies and prepares students as internal auditors in the areas of audit planning, conducting an audit and follow-up audit activities, by applying recognized audit principles, processes, and techniques. The following standards are discussed during this course: ISM Code, ISPS Code, and the ILO Maritime Labour Convention (MLC). Those who register for this class will need to bring a copy of the standards. This course is part of the QSE Solutions Continual Improvement Workshop Series®.
- Course Format3 Days
- Length3 Days
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Internal Auditor Refresher (ISM Code) - Online
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This 1-day online refresher workshop will provide a systematic review of current industry concerns as they apply to the internal audit process. This course follows the ISM Code. Those who register for this class will need to bring a copy of the ISM Code standard. This course is part of the QSE Solutions Continual Improvement Workshop Series®.
- Course Format1 Days
- Length1 Days
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Internal Auditor-ISM Code
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This 2-day workshop explores best practices to ensure a systematic and disciplined approach to auditing their organization's Safety Management System. This course follows the ISM Code. Those who register for this class will need to have a copy of the ISM Code standard. This course is part of the QSE Solutions Continual Improvement Workshop Series®.
- Course Format2 Days
- Length2 Days
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ISO 9001 Quality Management System (QMS)
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ISO 9001 is the framework that most Management Systems are based on. This workshop will help participants better understand key foundational principles and processes for continual improvement as well as provide a complete and thorough review of the new ISO 9001:2015 standard and how it applies to maritime organizations. In-depth facilitated discussions will include: meeting customer and maritime regulatory requirements, Risk-Based Thinking, Evident-Based Decision Making, Managing Change, Relationships with other Management Systems, and more.
- Course Format2 Days
- Length2 Days
- Training MethodLecture and Discussion
- SimulationNone
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ISO 9001, ISM Code, Designated Person Ashore, and Internal Auditor
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This 5-day workshop is a combination of the following courses: QMS (ISO 9001), SMS (ISM Code), Designated Person Ashore, and the Internal Auditor. Those who register for this class will need to bring a copy of the standards. This course is part of the QSE Solutions Continual Improvement Workshop Series®.
- Course Format5 Days
- Length5 Days
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Leadership for Shoreside Management-Achieving Zero Incidents
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This 3-day workshop covers sound leadership principles with interwoven case studies, robust discussions, and practical examples of proven business applications to achieve zero incidents and operational excellence. Some of the topics covered include socio-technical approach, organizational dynamics/development, interpersonal communication, collaboration, critical thinking, employee engagement, and evidence-based decision making. This course is part of the QSE Solutions Continual Improvement Workshop Series®.
- Course Format3 Days
- Length3 Days
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Leadership for Shoreside Management-Achieving Zero Incidents - Online
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This 3-day online workshop covers sound leadership principles with interwoven case studies, robust discussions, and practical examples of proven business applications to achieve zero incidents and operational excellence. Some of the topics covered include socio-technical approach, organizational dynamics/development, interpersonal communication, collaboration, critical thinking, employee engagement, and evidence-based decision making. This course is part of the QSE Solutions Continual Improvement Workshop Series®.
- Course Format3 Days
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Management of Change
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This 1-day workshop teaches how to manage change using a risk-based approach with practical tools and exercises. This course is part of the QSE Solutions Continual Improvement Workshop Series®.
- Course Format1 Days
- Length1 Days
- Training MethodSeminar
- SimulationNone
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Management of Change - Online
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This 1-day online workshop teaches how to manage change using a risk-based approach with practical tools and exercises. This course is part of the QSE Solutions Continual Improvement Workshop Series®.
- Course Format1 Days
- Length1 Days
- Training MethodSeminar
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Mindfulness for Performance Improvement- Online
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This 1-day online workshop provides a unique perspective on improving performance through different mindfulness tools, techniques, and exercises. This course is part of the QSE Solutions Continual Improvement Workshop Series®. Topics for this course include:
- Benefits of mindfulness in the workplace
- The different factors that may compromise mindfulness and performance
- Increase your mental bandwidth and decrease unwanted stress
- How and when to be fully present for maximum performance - Course Format1 Days
- Length1 Days
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Quality Management System (ISO 9001) - Online
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This 2-day online workshop will help participants better understand key foundational principles and processes for continual improvement as well as provide a complete and thorough review of the ISO 9001 standard and how it applies to maritime organizations. Those who register for this class will need to have a copy of the ISO 9001 standard. This course is part of the QSE Solutions Continual Improvement Workshop Series®.
- Course Format2 Days
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Quality Management System (QMS)
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ISO 9001 is the framework that most Management Systems are based on.
This 2-day workshop will help participants better understand key foundational principles and processes for continual improvement as well as provide a complete and thorough review of the ISO 9001 standard and how it applies to maritime organizations. Those who register for this class will need to have a copy of the ISO 9001 standard. This course is part of the QSE Solutions Continual Improvement Workshop Series®.
- Course Format2 Days
- Length2 Days
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Report Writing and Recordkeeping Refresher - Online
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This 1-day online refresher workshop provides a review of report writing skills and recordkeeping best practices at all levels within your organization. This course is part of the QSE Solutions Continual Improvement Workshop Series®.
- Course Format1 Days
- Length1 Days
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Risk Assessment Refresher - Online
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This 1-day online refresher workshop provides a systematic process review of risk and opportunity assessment at all levels within your organization. Topics and practical exercises will include various risk assessment approaches. This course is part of the QSE Solutions Continual Improvement Workshop Series®.
- Course Format1 Days
- Length1 Days
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Safety Management System (ISM Code)
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This 2-day workshop is a Safety Management System (SMS) practical primer and/or review to provide guidance on developing, implementing, and maintaining successful key processes within a SMS for continual safety performance improvement. Depending on the class participants, the following best practices and standards will be covered: ISM Code, ISO 9001:2015, and 46 CFR Subchapter "M.” This course is part of the QSE Solutions Continual Improvement Workshop Series® and can be customized for organization specific workshops.
- Course Format2 Days
- Length2 Days
- Training MethodLecture
- SimulationN/A
-
Safety Management System (ISM Code) - Online
Read More
This 2-day online workshop is a Safety Management System (SMS) practical primer and/or review to provide guidance on developing, implementing, and maintaining successful key processes within a SMS for continual safety performance improvement. Depending on the class participants, the following best practices and standards will be covered: ISM Code, ISO 9001:2015, and 46 CFR Subchapter "M.” This course is part of the QSE Solutions Continual Improvement Workshop Series® and can be customized for organization specific workshops.
- Course Format2 Days
-
Safety Management System Refresher (ISM Code) - Online
Read More
This 1-day online refresher workshop is a Safety Management System refresher that incorporates best practices for developing, implementing, and maintaining successful key processes within a SMS for continual improvement. This course is part of the QSE Solutions Continual Improvement Workshop Series® and can be customized for organization specific workshops.
- Course Format1 Days
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Train The Trainer
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This 40 hour course is designed for instructors who will be responsible for the conduct of IMO model courses and USCG approved courses. This course is based on the Qualified Instructor requirements as set forth in USCG Navigation and Vessel Inspection Circular No. 6-97, Policy on Qualified Instructors and Designated Examiners Who Train or Assess the Competence of Merchant Mariners. The material for this course is from the IMO model course, 6.09, Training Course For Instructors.
Participants successfully completing this course will be capable of undertaking all of the responsibilities expected of instructors within their field of expertise. They will be able to develop training objectives appropriate for adult learners, select the most appropriate learning processes and develop the means of evaluating the training process.
Prerequisites- None.
Suggested Courses/Skills- Must meet with the U.S Coast Guard of NVIC 19-14.
This course is not Eligible for the MATES Program.
- Course Format5 Days
- Length5 Days
- Training MethodLecture/Practical
- SimulationNone
Dione Lee, Co-Founder & President, QSE Solutions
Dione Lee is Co-founder and President of QSE Solutions. She has worked in the transportation industry since the late 1980s as a quality, safety, and environmental protection advisor, auditor, writer, speaker, facilitator, and instructor.
Personal Philosophy & Purpose
Life, in my opinion, is about learning and improving – it is not about being perfect. We make mistakes and hopefully grow as a result of them. It doesn’t mean we strive to make mistakes, it just means we accept and take responsibility for our mistakes, learn from them, and come up with actions to prevent them from happening again. Since the 1990s, our company has worked with many organizations who have this unceasing dedication towards excellence. Instead of shaming themselves or others when things go wrong, they lean-in and do their best to figure out what went wrong and learn as individuals and as an organizational team on what and how they can do better to continually Improve.
Management Systems provide this framework. During our QSE Continual Improvement Workshops©, we learn together on how to best utilize required Management System elements, like risk management or root cause analysis to improve, achieve, and sustain operational excellence.
— Dione Lee
Questions? Contact a School Advisor.