Continual Improvement Workshop Series®

This 1-Day online refresher workshop is part of the Continual Improvement Workshop Series® developed by QSE Solutions. It will provide a systematic process review of incident management stages: notifying/reporting, investigating, analyzing, corrective action, and measuring effectiveness.

This course is being taught via a Zoom Webinar hosted by QSE Solutions.

Date & Time:

October 22, 2020 6:30 AM to 2:30 PM Pacific Time (US and Canada)

This 1-Day online refresher workshop is part of the Continual Improvement Workshop Series® developed by QSE Solutions. It will provide a systematic review of current industry concerns as they apply to the internal audit process.

This course is being taught via a Zoom Webinar hosted by QSE Solutions.

Date & Time:

November 12, 2020 6:30 AM to 2:30 PM Pacific Time (US and Canada)

This 1-Day online refresher workshop is part of the Continual Improvement Workshop Series® developed by QSE Solutions. It will provide a systematic process approach to report writing and recordkeeping at all levels within your organization. Topics and practical exercises will include: Writing Clear, Simple, Direct and Credible Reports that Get Attention; Report Writing Tips & Techniques; Safeguarding Information; Document & Record Control; and Challenges of Record Management.

This course is being taught via a Zoom Webinar hosted by QSE Solutions.

Date & Time:

September 15, 2020 6:30 AM to 2:30 PM Pacific Time (US and Canada)

This 1-Day online refresher workshop is part of the Continual Improvement Workshop Series® developed by QSE Solutions. It will provide a systematic process review of risk & opportunity assessment at all levels within your organization. Topics and practical exercises will review: Crisis Management and Business Continuity, ISO 9001:2015 Risk & Opportunity Assessment, and BowTie Risk Assessment.

Date & Time:

August 13, 2020 6:30 AM to 2:30 PM Pacific Time (US and Canada)

This 5-day course is a combination of: QMS ISO 9001 certificate course (the framework that most Management Systems are based upon), SMS certificate course (a practical primer and/or review to provide guidance on developing, implementing, and maintaining successful key processes within a SMS for continual safety performance improvement), DPA certificate course  (an overview of the Designated Person Ashore’s (DPA) roles, responsibilities, and authority within the Company’s Safety Management System), and  Internal Auditor certificate course (the best practices to ensure a systematic and disciplined approach to auditing their organization's Quality Management System for both ISM code and the ISO 9001:2015 standard).

This course is part of the QSE Solutions Continual Improvement Workshop Series®.

This 4-day course is a combination of the SMS certificate course (a practical primer and/or review to provide guidance on developing, implementing, and maintaining successful key processes within a SMS for continual safety performance improvement), DPA certificate course (an overview of the Designated Person Ashore’s (DPA) roles, responsibilities, and authority within the Company’s Safety Management System), and  Internal Auditor certificate course  (the best practices to ensure a systematic and disciplined approach to auditing their organization's Quality Management System for ISM code.

This course is part of the QSE Solutions Continual Improvement Workshop Series®.

This 2-day workshop provides an overview of the Designated Person Ashore’s (DPA) roles, responsibilities, and authority within the Company’s Safety Management System (SMS).  This course combines in-depth knowledge with a practical approach to monitoring and verifying safety and pollution prevention activities toward achieving zero incidents. This course is part of the QSE Solutions Continual Improvement Workshop Series®.

This 3-day workshop provides an overview of the Designated Person Ashore’s (DPA) roles, responsibilities, and authority within the Company’s Safety Management System (SMS), while exploring best practices to ensure a systematic and disciplined approach to internal auditing, evaluating and improving processes, and management system effectiveness.  This course combines in-depth knowledge with a practical approach to monitoring and verifying safety and pollution prevention activities toward achieving zero incidents. This course is part of the QSE Solutions Continual Improvement Workshop Series®. 

Prerequisites-  None.

Suggested Courses/Skills- None.

This course is not Eligible for the MATES Program.

This 2-day workshop explores best practices to ensure a systematic and disciplined approach to auditing their organization's Safety Management System. This course follows the ISM Code. Those who register for this class will need to bring a copy of the ISM Code standard. This course is part of the QSE Solutions Continual Improvement Workshop Series®.

This 3-day Internal Auditor ISM-ISPS-MLC Course qualifies and prepares students as internal auditors in the areas of audit planning, conducting an audit and follow-up audit activities, by applying recognized audit principles, processes, and techniques.  The following standards are discussed during this course: ISM Code, ISPS Code, and the ILO Maritime Labour Convention (MLC).  Those who register for this class will need to bring a copy of the standards.  This course is part of the QSE Solutions Continual Improvement Workshop Series®.

ISO 9001 is the framework that most Management Systems are based on. This workshop will help participants better understand key foundational principles and processes for continual improvement as well as provide a complete and thorough review of the new ISO 9001:2015 standard and how it applies to maritime organizations. In-depth facilitated discussions will include: meeting customer and maritime regulatory requirements, Risk-Based Thinking, Evident-Based Decision Making, Managing Change, Relationships with other Management Systems, and more.

This 3-day Facilitated Workshop is part of the Continual Improvement Workshop Series® developed by QSE Solutions and covers the following sound leadership principles with interwoven case studies, robust discussions, and practical examples of proven business applications to achieve zero incidents and operational excellence. Topics covered include:

Values and Beliefs

• Commitment
• Accountability
• Ownership
• Honesty versus Integrity

Vision and Mission

Goal Attainment

• Working with Others - Collaboration
• Planning
• Priorities and Accountability
• Behavior Change Initiatives
• Relationship Management

Leadership Styles

Communication

• Interpersonal
• Generational and Communication Style Differences

Empowerment and Engagement

• Learning Environments
• The Power of Mentoring

Process Approach

Managing Change

Continual Improvement

• Objective Assessment
• Critical Thinking
• Evidence-Based Decision Making
• Setting Performance Measurement
• Objectives & Targets
• Achieving Key Results

Prerequisites- None.

Suggested Courses/Skills- None.

One of the key barriers to having an effective Quality, Safety and/or Environmental Management System is an unclear perception and understanding of the Management of Change (MOC) process. With proper training and tools, the MOC process can mitigate risk and positively impact your bottom line.

Prerequisites- None.

Suggested Courses/Skills- None.

This 1-day online refresher workshop  will provide Designated Persons Ashore (DPA) with tools they can use during this changing time to help manage their company’s risk. Through a holistic and systematic approach, we will review key functions/processes, like: roles, responsibilities, and authority; management of change; risk management; effective action; documents and recordkeeping; and, employee morale and engagement. This course is part of the QSE Solutions Continual Improvement Workshop Series™. This facilitated workshop is limited to 10 participants.

Date & Time:

May 26, 2020 07:00 AM in Pacific Time (US and Canada)

This 2-day online facilitated workshop covers sound leadership principles with interwoven case studies, robust discussions, and practical examples of proven business applications to achieve zero incidents and operational excellence. Some of the topics covered include socio-technical approach, organizational dynamics/development, interpersonal communication, collaboration, critical thinking, employee engagement, and evidence-based decision making. This course is part of the QSE Solutions Continual Improvement Workshop Series™. This workshop is limited to 10 participants.

Date & Time:

May 19, 2020 07:00 AM
May 20, 2020 07:00 AM

Time shows in Pacific Time (US and Canada)

ISO 9001 is the framework that most Management Systems are based on.  This 2-day workshop will help participants better understand key foundational principles and processes for continual improvement as well as provide a complete and thorough review of the ISO 9001:2015 standard and how it applies to maritime organizations.  In-depth facilitated discussions will include: meeting customer and maritime regulatory requirements, Risk-Based Thinking, Evident-Based Decision Making, Managing Change, Relationships with other Management Systems, and more. This course is part of the QSE Solutions Continual Improvement Workshop Series®.

This 2-day workshop will explore best practices to ensure systematic and disciplined approaches to risk-based internal auditing in order to evaluate and improve processes and management system effectiveness.  It is designed for all sectors of the maritime industry and is geared toward shoreside and vessel personnel, seasoned and veteran auditors alike.  This course combines in-depth knowledge with a practical approach to assist with auditor selection, retention, and performance criteria.  This course is part of the QSE Solutions Continual Improvement Workshop Series®.

Prerequisites- None.

Suggested Courses/Skills- None.

This course is not eligibile for the MATES Program.

This 2-day workshop is a Safety Management System (SMS) practical primer and/or review to provide guidance on developing, implementing, and maintaining successful key processes within a SMS for continual safety performance improvement.  Depending on the class participants, the following best practices and standards will be covered: ISM Code, ISO 9001:2015, and 46 CFR Subchapter "M.”  This course is part of the QSE Solutions Continual Improvement Workshop Series® and can be customized for organization specific SMS workshops.

This course may be customized to incorporate company policies and procedures and / or combined with other training.   It may also be taught offsite.  For more information on how MITAGS-PMI can develop a “turn-key” training solutions for your organization, please call 1-866-656-5569 or e-mail Admissions@mitags.org.

Prerequisites- None.

Suggested Courses/Skills- None.

This 40 hour course is designed for instructors who will be responsible for the conduct of IMO model courses and USCG approved courses. This course is based on the Qualified Instructor requirements as set forth in USCG Navigation and Vessel Inspection Circular No. 6-97, Policy on Qualified Instructors and Designated Examiners Who Train or Assess the Competence of Merchant Mariners. The material for this course is from the IMO model course, 6.09, Training Course For Instructors.

Participants successfully completing this course will be capable of undertaking all of the responsibilities expected of instructors within their field of expertise. They will be able to develop training objectives appropriate for adult learners, select the most appropriate learning processes and develop the means of evaluating the training process.

Prerequisites- None.

Suggested Courses/Skills- Must meet with the U.S Coast Guard of NVIC 19-14.

This course is not Eligible for the MATES Program.