Terms & Conditions
Please find the official terms and conditions for MITAGS below. These are also found in our Enrollment Agreement, which must be read and signed by every student enrolled in our institution.
Maritime Conference Center’s Terms & Conditions apply for those staying on site at MITAGS’ East Coast Campus, and can be found on their website at: https://www.mccbwi.org/terms-and-conditions.html.
ATTENDANCE, CANCELLATION AND REFUND POLICY
ABSENTEEISM & TARDINESS: Per USCG policy, students must attend 90% of the course unless extreme mitigating circumstances or emergencies exist. It is at the discretion of the Instructor to determine if an absence or tardiness is excused. If a student fails to attend classes, without notice, or misses time that interferes with the instruction of the course, it will be at the discretion of the Instructor and the Director to decide whether or not the student may complete the course.
COURSE COMPLETION: Upon completion of each course/program the student is awarded an original certificate. The school does not keep copies of certificates and if a replacement is requested a $25 administrative fee will be charged.
JOB PLACEMENT / SALARY: MITAGS does NOT guarantee any job placement or salary upon completion of a course or program.
FAILURE & RE-TAKE POLICY: If a student fails a course they will have up to 12 consecutive months (one year) to re-take the course free-of-charge. All retake registrations are on a Stand-By status. After 12 consecutive months (one year), the student must complete all course requirements again and pay the course fee in full. Mate 500/1600 tons program and AB to Mate program students are eligible for TWO retakes free-of-charge for the duration of their program.
PROGRAM/COURSE CANCELLATION BY STUDENT: As a condition of obtaining a refund, students are required to provide notice of cancellation in writing (email is acceptable) to the Registrar. Please review the refund policy outlined in this document
COURSE CANCELLATION BY SCHOOL: The school reserves the right to cancel a class if the number of students enrolled is insufficient. If this occurs, the student will receive a full refund of monies paid for tuition or they may request to apply all monies paid to the next scheduled class.
DISCONTINUED PROGRAMS: If the school discontinues instruction in any Program after a student enters training, including circumstances where the school changes its location, students must be notified in writing of such events and are entitled to a full refund of all tuition and fees paid, unless comparable training is arranged for by the school and agreed upon, in writing, by the student. The student must make a written request for such a refund within ninety (90) days from the date the program was discontinued, or relocated, and the refund must be paid within thirty (30) days after receipt of such a request. If the school
plans to discontinue a program it must notify the WTECB, MHEC, and affected students in advance. The notification must be in writing and must include at least data required under WAC 490-105-210(3).
GROUNDS FOR TERMINATION BY SCHOOL: A student that fails to maintain satisfactory progress, violates safety regulations, interferes with others’ work, is caught cheating, is disruptive or obscene, and/or is under the influence of alcohol or drugs is subject to immediate termination. If a student misses greater than 10% of a program or course, it will be at the discretion of the Instructor and/or the Director to decide whether they may complete the Program. If a student fails to attend classes, without notice, or misses time that interferes with the instruction of the course, it will be at the discretion of the Instructor and the Director to decide whether or not the student may complete the course. If a student fails to meet financial obligations they are subject to termination by the Director. Students can be reinstated into a program by demonstrating that they have taken steps to improve their knowledge or skills to a level that would allow satisfactory progress.
REFUNDS: The school must refund all money paid if the applicant is not accepted. This includes instances in which a course or program is canceled by the school. The school must refund all money paid if the applicant cancels within 7 calendar days of signing this agreement. The student must notify the school of a cancellation in writing (email is acceptable) as a condition of obtaining a refund. If the student cancels after the 7-day cancellation period expires or withdraws after instruction begins, refunds shall be based on the total contract price for the program and shall include all fees, except the application, registration, or enrollment fee and any charges for materials, supplies, or books which have been purchased by, and are the property of, the student. Any non-refundable items and applicable criteria (e.g. books must be returned in like-new condition) must be identified by the school as the time of enrollment.
MITAGS will issue a refund under the following circumstances:
- The school receives notice of the student’s intention to discontinue training within the required time frame as described in the student cancellation policy above.
- The student is terminated for a violation of a published school policy that provides for termination.
- The school cancels a course due to insufficient enrollment.
- The school plans to discontinue a program. In this case, the school must notify the WTECB and affected students in advance. The notification must be in writing and must include at least data required under WAC 490-105-102(3).
If training is terminated after the course or program has begun, with the exception of those instances in which the 7-day cancellation period applies, the school may retain the registration fee plus a percentage of the total tuition as described in the following table. When calculating refunds, the official date of a student’s termination is the last day of recorded attendance. In the case of an official leave of absence, if a student fails to return to training by the end of the leave of absence, a refund due a student shall be based on the last date of withdrawal or termination.
- If the student completes less than 10% of the program, the school will refund 90% of the tuition cost, less the registration fee.*
- If the student completes 10% of the program, but less than 20%, the school will refund 80% of the tuition cost, less the registration fee.*
- If the student completes 20% of the program, but less than 30%, the school will refund 60% of the tuition cost, less the registration fee.*
- If the student completes 30% of the program, but less than 40%, the school will refund 40% of the tuition cost, less the registration fee.*
- If the student completes 40% of the program, but less than 50%, the school will refund 20% of the tuition cost, less the registration fee.*
- If the student completes more than 50% of the program, no refund will be made.
*The school may retain an established registration fee equal to ten percent of the total tuition cost or one hundred dollars ($100), whichever is less, if the applicant cancels after the 7-day cancellation period but before the first day of instruction.
Refund Payouts: The student reserves the right to apply the refund amount due to a subsequent course enrollment if so desired. If a refund payment is preferred, the student, or the student’s representative, must submit a request for this refund within ninety (90) calendar days of the date that notice of cancellation was submitted to the registrar or the student was terminated by the school. The request for a refund must be in writing (email is acceptable) and must include the following information: the course and the date it was cancelled, student name and address for a refund receipt, and student signature. Refund
requests received later than ninety (90) days after the notice of cancellation will not be eligible for a refund unless extenuating circumstances exist that prevented the request from being submitted in a timely manner. Any extenuating circumstances must be explained in the request for a refund and will be evaluated by the school’s director. All refunds will be paid within thirty (30) calendar days of the approval of the request.
Special Notice during Flu Season
Students who have been diagnosed or exhibit flu-like symptoms that could be communicated to others may be refused entry into class.
ADA ACCOMMODATION: Should you like to request reasonable accommodations per the ADA, please contact the Student/Instructional Services Manager who shall arrange for these accommodations in the classroom for students with special needs, as required by the Americans with Disabilities Act (ADA). For students in the Mate 500/1600 tons program, please refer to the Consent and Release form for the Training Disclosure section for the physical requirements of the program.
WASHINGTON STATE COMPLAINT PROCEDURE: The Seattle campus is licensed under Chapter 28C, 10RW. Washington State law
requires private vocational schools to inform students how to file a complaint. By signing our Enrollment Agreement you acknowledge that the following are true:
- The school has described the grievance and/or complaint policy to you.
- You understand that the policy can also be found in the school catalog.
- You know you should first try to resolve a complaint or concern with my instructor or school administration.
- You understand nothing prevents you from contacting the Workforce Board at 360-790-4600 at any time with a concern or complaint, and complaint forms are found here: http://wtb.wa.gov/PCS_Complaints.asp.
- You understand that you have one year to file a complaint from your last date of attendance.
- You further understand that in the event of a school closure, you have 60 days to file a complaint.
- You also understand that complaints are public records.
- Finally, You acknowledge that details about the complaint process, your rights, and any restrictions on the time you have to file a complaint can be found at http://wtb.wa.gov/PCS_Complaints.asp