Continual Improvement Workshop SeriesĀ®
Introduction
MITAGS has partnered with QSE Solutions to offer a series of continual improvement workshops. Participating in continuous improvement helps companies manage risk and ensures regulatory compliance. Additional benefits include saving money by lowering incident rates and continually improving operations through People,Ā ProcessesĀ andĀ PerformanceĀ solutions. The primary focus of the workshops is to engage students and facilitate a robust conversation around course content that provides valuable feedback for critical decisions, making the experience positive and worthwhile.
For 30 years, QSE Solutions has used a team approach to provide the industry with solutions āLeading the Way Towards ZERO Incidentsā¢ā. QSE has gained a reputation for being one of the most knowledgeable and respected quality, safety and environmental management systemsā service providers in the maritime industry.Ā
You can learn more by visiting QSE SolutionāsĀ website.
Custom company training and workshops held onsite can be accommodated; please contact QSE Solutions directly for more information: [email protected] or 425.788.2713
Book more than 2 courses at one time and receive a 20% discount.
Course List
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Designated Person Ashore (DPA) - Online
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This 2-day online workshop provides an overview of the Designated Person Ashore’s (DPA) roles, responsibilities, and authority within the Company’s Safety Management System (SMS). This course combines in-depth knowledge with a practical approach to monitoring and verifying safety and pollution prevention activities toward achieving zero incidents. This course is part of the QSE Solutions Continual Improvement Workshop Series®.
- Course Format2 Days
- Length2 Days
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Designated Person Ashore/Internal Auditor (DPA/IA) - Online
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This 3-day workshop provides an overview of the Designated Person Ashore’s (DPA) roles, responsibilities, and authority within the Company’s Safety Management System (SMS), while exploring best practices to ensure a systematic and disciplined approach to internal auditing, evaluating and improving processes, and management system effectiveness. This course combines in-depth knowledge with a practical approach to monitoring and verifying safety and pollution prevention activities toward achieving zero incidents. This course is part of the QSE Solutions Continual Improvement Workshop Series®.
Prerequisites- None.
Suggested Courses/Skills- None.
This course is not Eligible for the MATES Program.
- Course Format3 Days
- Length3 Days
- Training MethodLecture and Discussion
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Incident Investigation & Root Cause Analysis- Online
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This 2-Day online course will provide comprehensive guidance to effectively manage incidents and mitigate risk. The course will cover the following incident management stages: notifying, responding, reporting, investigating, analyzing root cause, determining corrective action to prevent a recurrence, and documenting lessons learned. The objectives of this course will help ensure consistency and effectiveness when performing these critical stages after an incident happens.
- Course Format2 Days
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Internal Auditor (ISM Code) - Online
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This 2-day online workshop explores best practices to ensure a systematic and disciplined approach to auditing their organization's Safety Management System. This course follows the ISM Code. Those who register for this class will need to bring a copy of the ISM Code standard. This course is part of the QSE Solutions Continual Improvement Workshop Series®.
- Course Format2 Days
- Length2 Days
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ISO 9001 Quality Management System (QMS)
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ISO 9001 is the framework that most Management Systems are based on. This workshop will help participants better understand key foundational principles and processes for continual improvement as well as provide a complete and thorough review of the new ISO 9001:2015 standard and how it applies to maritime organizations. In-depth facilitated discussions will include: meeting customer and maritime regulatory requirements, Risk-Based Thinking, Evident-Based Decision Making, Managing Change, Relationships with other Management Systems, and more.
- Course Format2 Days
- Length2 Days
- Training MethodLecture and Discussion
- SimulationNone
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Train The Trainer
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This 40 hour course is designed for instructors who will be responsible for the conduct of IMO model courses and USCG approved courses. This course is based on the Qualified Instructor requirements as set forth in USCG Navigation and Vessel Inspection Circular No. 6-97, Policy on Qualified Instructors and Designated Examiners Who Train or Assess the Competence of Merchant Mariners. The material for this course is from the IMO model course, 6.09, Training Course For Instructors.
Participants successfully completing this course will be capable of undertaking all of the responsibilities expected of instructors within their field of expertise. They will be able to develop training objectives appropriate for adult learners, select the most appropriate learning processes and develop the means of evaluating the training process.
Prerequisites- None.
Suggested Courses/Skills- Must meet with the U.S Coast Guard of NVIC 19-14.
This course is not Eligible for the MATES Program.
- Course Format5 Days
- Length5 Days
- Training MethodLecture/Practical
- SimulationNone
Dione Lee, Co-Founder & President, QSE Solutions
Dione Lee is Co-founder and President of QSE Solutions. She has worked in the transportation industry since the late 1980s as a quality, safety, and environmental protection advisor, auditor, writer, speaker, facilitator, and instructor.
Personal Philosophy & Purpose
Life, in my opinion, is about learning and improving – it is not about being perfect. We make mistakes and hopefully grow as a result of them. It doesnāt mean we strive to make mistakes, it just means we accept and take responsibility for our mistakes, learn from them, and come up with actions to prevent them from happening again. Since the 1990s, our company has worked with many organizations who have this unceasing dedication towards excellence. Instead of shaming themselves or others when things go wrong, they lean-in and do their best to figure out what went wrong and learn as individuals and as an organizational team on what and how they can do better to continually Improve.
Management Systems provide this framework. During our QSE Continual Improvement Workshops©, we learn together on how to best utilize required Management System elements, like risk management or root cause analysis to improve, achieve, and sustain operational excellence.
— Dione Lee
Questions? Contact a School Advisor.