Leadership for Shoreside Management – Achieving Zero Incidents
- Length2 Days
- Pre-requisiteN/A
Course Description
This 2-day Facilitated Workshop is part of the Continual Improvement Workshop Series™ developed by QSE Solutions and covers the following sound leadership principles with interwoven case studies, robust discussions, and practical examples of proven business applications to achieve zero incidents and operational excellence. Topics covered include:
Values and Beliefs
- Commitment
- Accountability
- Ownership
- Honesty versus Integrity
Vision and Mission
Goal Attainment
- Working with Others - Collaboration
- Planning
- Priorities and Accountability
- Behavior Change Initiatives
- Relationship Management
Leadership Styles
Communication
- Interpersonal
- Generational and Communication Style Differences
Empowerment and Engagement
- Learning Environments
- The Power of Mentoring
Process Approach
Managing Change
Continual Improvement
- Objective Assessment
- Critical Thinking
- Evidence-Based Decision Making
- Setting Performance Measurement
- Objectives & Targets
- Achieving Key Results
Prerequisites- None.
Suggested Courses/Skills- None.
What You Will Learn
Learn how to achieve Zero Incidents including zero customer complaints, zero safety and environmental incidents through key leadership principles.